Privacy Policy

1. Introduction

This Privacy Policy describes how AIGP Health Pte. Ltd. ("we," "our," or "us") collects, uses, and shares information when you use our AI-powered clinician support operating system ("the Service"). We are committed to protecting your privacy and handling your data in a secure and responsible manner.

2. Information We Collect

We collect the following types of information:

• User-provided information: Information you provide when using our Service, including but not limited to account information, medical history, and any other data you input.
• Automatically collected information: Data collected automatically when you use our Service, such as log data, device information, and usage information.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Improve and personalize user experience
• Analyze usage of our Service
• Communicate with you about our Service
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights and Deletion Process

In accordance with data protection regulations such as GDPR and CCPA, we recognize and respect your data protection rights. You have the right to access, update, or request the deletion of your personal information.

Your rights include:

• The Right to Access your data.
• The Right to Rectification of incorrect data.
• The Right to Erasure (The Right to be Forgotten), which allows you to request the permanent deletion of your data from our systems.
• The Right to Restrict Processing of your data.

How to Exercise Your Rights:

To formally exercise any of these rights, including your Right to Erasure, please submit a verifiable request using the form below:

Response Time (SLA):

Upon receiving a request, we will first verify your identity. We will then process and complete all verified requests within 30 calendar days and notify you upon completion.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your information in accordance with this Privacy Policy.